Company Overview: Strategic Reflections is a mystery shopping company located in Cincinnati Ohio. The company provides shopping assignments to a wide range of industries. These include: retail stores, grocery stores, financial institutions, restaurants, and convenience stores. The motto that the company has adopted is “Helping Good Businesses Stay That Way”. This company conducts mystery shopping projects nationwide in the United States. The assignments vary in price to include reimbursement only as well as shops that are paid both by fee and reimbursement. Some of the particulars, such as specific fee, reimbursement, and some of the requirements are detailed in the shop details. Further information is given once a shopping assignment is accepted for completion. A shop can be requested but must be approved by a scheduler.

Strategic Reflections does not solely offer mystery shops. They have other services as well. Among them are: merchandising audits, internet surveys, phone surveys, and post transaction surveys. These options can mean more work for shoppers especially if in an area where shops are more on the scarce side. The company has a forum that they encourage shoppers to join. This can be a great place for tips, finding shops, and other useful information. They do ask that posts are kept civil and respectful so that it can remain a good place for the spreading of information amongst shoppers as well as the company.

In order to begin the registration process with Strategic Reflections, a potential shopper must go to the following website: http://www.strategicreflections.com/index.php. Once here, midway down and on the left side of the page will be a shopper sign up link. When this is clicked, it redirects to the company’s sign up page. There will be questions for information such as a shopper’s name, address, phone number, and other such identifying information. When all of the questions have been answered, and the shopper is accepted, view of the job board and other site features will become visible. Searches can be conducted based on a radius from a given zip code or for a whole state. There is also a tab that allows filtering for specific kinds of assignments.

On www.mysteryshopforum.com, the reviews for this company have been mixed. There have been comments on payment issues that have apparently frustrated some of the commenters. Also, there was a comment about a shopper being scammed by the check cashing scam and originally thinking it was this company. However, defense for the company was also present in that both parties were victimized by the identity thefts since a scammer used the good name of a reputable company to fool a shopper. In other forum threads, there were shoppers who have worked with Strategic Reflections who were happy with how they have been treated by them. They said that they were treated fine by them and that they pay on time. Some also replied with the shops were easy and thought very highly of the company. There appear to be a fairly sizeable number of shoppers who have had a good experience with this company.

Personal Experience: I have had a good work history with this company although I have only done a handful of assignments for them. The assignments that I performed were restaurant shops that paid me a small fee as well as a larger reimbursement. The assignment was not difficult for me and it was at a place I like to go to from time to time. I was paid on time and have not had any issues in this regard with Strategic Reflections. They also sometimes send me emails to let me know what assignments may be available to me in my area. I to date have not had any issues with schedulers or editors.