Frequently Asked Questions About Mystery Shopping

What is mystery shopping?

Mystery Shopping is basically visiting a store in order to provide feedback. The key ingredient, of course, is that the mystery shopper looks and acts just like a regular shopper to the store employees. Depending on the business, a mystery shopper will look for any number of things. Typical things a mystery shopper will look for are cleanliness, friendliness of employees. Beyond that, mystery shoppers look for a number of very detailed things requested by the mystery shopping company that hired them. Continue reading ‘Mystery Shopping FAQ’