Your Mystery Shopping Experience

What has your mystery shopping experience been like so far? 

I would appreciate it if you could answer the following questions(not necessary, but useful!)

  1. How long have you been mystery shopping?
  2. How many mystery shopping jobs have you done?
  3. How many companies have you applied to?
  4. Is there anything you’d like to know that would help you with your mystery shopping?
  5. Any positive experiences you’d like to share?
  6. Any negative experiences you’d like to warn other mystery shoppers about?

Thank you for your feedback!

Please, add you comments in the box below…(And be sure to check back here to see what other people say)

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130 Responses to Your Mystery Shopping Experience

  1. Richard Andrade says:

    I have been doing this for about four months now. I have had a really good time! I am doing work for six companys and I have found it to be quite easy and rewarding. It is nor hard at all if one is detailed oriented and can follow instructions.

  2. Lisa Thompson says:

    I have been mystery shopping for about 3 months and have made 37 dollars on four shops. I have had to do a lot of hunting to companies with jobs in my area. It has been very fun, but it is more work than I thought, I will continue to do it though, because I enjoy a challenge.

  3. Debra says:

    well i signed up and only did one shop. There are no shops that i can perform i would like more shops in my area. pizza shops would work for me. i dont drive and i got two kids at home.

  4. Jennifer says:

    I have only been doing this for about 4 months and have done 10 jobs. Money is okay but it gives me something to do since I stay at home with my daughter. I have done daycares and coffee shops. Somtimes the drive forthe money is not always the best but it seems the more youo do the more you seem to start getting.

  5. Jaime Martin says:

    Hello,
    Ihave done just under ten shops, this is a fun type of work and I do it for the customer service experience, it doesnt pay alot but it gives just a little extra cash. I seem to be getting more ofers the more jobs I do.

  6. Lin says:

    Jacob, Good morning. My shopping experience has beeen great. I have joined over 30 companies, and have shoped atleast once with all of them. I have even found merchandising shops, which are good payng and fun. I enjoy mystery shopping for fun. I have a full time job so this is what I do for spare time and the pay is great to do things you would have done anyways. I make sure the shops I do I either dont have to pay much or nothing st all. I am usually reimbursed for all purchases. So my experience has been great for my spare time. Thanks for helping find companies.

  7. Diane C. says:

    I have been shopping on a part time basis since May of 2006. I have completed 48 shops and 1 product testing study. I have applied to two dozen shopping companies. I work with a handful of companies and have no trouble getting shops and getting paid. If you want to have successful shops where you get paid, you must pay attention to detail and follow all directions. I really enjoy shopping as a part time job. It is great extra income.

  8. Jan Coulter says:

    I’ve been trying to become one but I just can’t seem to get in touch with anyone, What do I do?The one I was trying to get with told me that all assainment are online after 6pm. I don’t have access to a computer afer 6pm? Help me get started 🙂

  9. Valerie says:

    Hi,
    I just recently started mystery shopping, I have only done one shop, I have another scheduled. so far I am enjoying it, I have heard many different opinions and I’m looking forward to a positive experience. One fear I have is that I hope this provides enough work to keep my schedule full. I would be happy to give my opinion again a few months down the road.
    Valerie

  10. Andrea says:

    I have only recieved two jobs. Everything went great. Then my computer crashed and I wasn’t able to get paid for it. So for now my mystery shopping is on hold. But I want to say that this email system of learning has been fantastic. So much usefull information. You have already sifted through all the muck and gave us great information, for the best results. Thanks

  11. colleen anderson says:

    I have nothing but good to say about Shadowshoppers and thier services and the amount of work that I’m eligible to be asignned through my Bronze membership.
    I have done several jobs and I really do enjoy being a mystry shopper.
    All, but one, company has paid for my work and paid promptly too. However there is a company, this company apparently goes by AT LEAST three names : ANYTIME MEDRCHANDISING, MRI, AND LASTLY RMX.
    Way back in the end of June or the very begining July, I did two jobs for this company. Well I have only gotten paid for less than half of my promised commission and I was also offered a $20.00 cash for gas bonus. Together the jobs should have earned me a total of $50.00 but in the end I was paid only $30.00 And what a fight I had to put up in order to just collect that much.
    I have threatened court action but they are still refusing to give me the rest of my pay.
    Like I said more companies are good rather than bad but this company is awful, rude, disrespectful, and to top it off they are liars to boot.
    I am hoping that maybe someone there can help me get the rest of my pay. I really don’t want to take this company to court but I have children to feed thats why I started mystery shopping in the first place.
    I have every single email to and from this company and anyone can see that they still owe me money. I don’t want to take them to court but I will and it will cost that company a whole lot more than $20.00 because the company is in Georgia I think.
    I also wanted to warn your company about the way they do business, it makes Shadowshoppers look really bad and I know that this isn’t your fault.
    Please contact me if you need anything that can help me, like for instance the emails sent and recieved.
    Other than that one company I have never had a problem with any other companies that have contacted me through Shadowshoppers. Keep up the good work. I love your company and services and I recommend you to all my friends ( I just warn them to stay away from MRI,RMX AND ANYTIME MERCHANDISING.
    thanks again,
    Colleen

  12. Dan says:

    Shadow shopper I have wrote bad, and also other, I have also taken the time to try there gold at no charge to me no comment on how I managed that one. The one thing Shadow shopper is good for is teaching you more about shopping like these great courses that we are on now they have allot and will tell you allot including how to email right. I recommend starting off with a Free Shadow Shopper account and wait till they are desperate and offer you the 9.99 for a month offer then take that and study up they have some good companies but allot of there job postings are not on the actual company web site job board does this make shadow bad no just lazy lots of other good stuff and resources Is it worth a couple hundred not really maybe 30 or 40 dollars for the wealth of info and other stuff they can teach you. Also don’t give up be persistent I Was told by gapbuster I did not qualify and I have sent 10 emails asking nicely why and to please explain what they mean and I got one saying they wanted to enter my info manually! Meaning I might be in. You give up and except what is said and you don’t get you politely stand up and talk about it and you never know also works with the companies you work for, for gas extra pay etc.
    I now work steadily for 3 or so companies and am working everyday on more! Secret shopping Is all about hard work the harder you work and try at it the more it pays off companies and people on here and elsewhere will tell you its about grammar and spelling wrong most companies will do some corrections on there own also get a word processor its more about the effort you put into things how you word your letters and emails is your email short or does it tell about you they don’t like short emails and they don’t like life stories in between more than the subject and enough about yourself to let them know a little bit about you and leave them wanting more and your reports no opinions judgements etc just the facts descriptions a walk through and they are happy.
    take the time for it and it will work if you don’t it will go nowhere

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  14. Valerie says:

    Hi, I have been shopping since May 2006. I average 10-15 shops a month. I have a part time job to work around. I work with several companies fairly regularly. I applied to every sassie company on your list. I am getting new shops with new companies and they are better paying. Do you have a list of Prophet users? I got my Gold certification in November. I would like to be able to replace my part time job with shopping. I agree with the person who advised creating a good working relationship with your schedulars.

  15. The Mystery Shopper says:

    My advice on mystery shopping for those of you who are new is as follows: If you are one of the ones here who is complaining that you are not getting jobs then you need to look at just the sample of what you have typed here. If you are thinking of complaining that you are not getting jobs look at the ones who have typed here. Do you look like the ones here who have typed who are or aren’t getting jobs? If your answer is one not getting jobs that could be a good reason as to why noone is taking you on after you submit your application. As far as the jobs go most are not ging to call you unless they are in a jam. You need to be a go getter not a regretter. In otherwords make the best of what is available by grouping enough together that work. Make sure you do what is expected of you or YOU WILL NOT GET PAID! You are working for them so they pay for what they want. If you don’t give it to them you don’t get paid. This field is not for everyone!

  16. Scared & Confused Vicki says:

    Wow – reading this board as a “newbie” is scaring me! I just joined Shadowshoppers and rec’d 10-15 job postings the past few days. I have accepted 5 and they are effective tomorrow. Needless to say – in hindsight – I have searched information on Shadowshoppers and too much is negative but there is positive. What should I do? Their application process has you include a photo and SS#. Yes, I was going to do the free Bronz membership but chose to do the 39.99 Gold. All sites I saw for Mystery shopping called for payment – even when I googled. Where are the free sites for this type of job? Thanks in advance for your help, understanding and advice.

  17. Ken says:

    Jacob,
    I’m a “noob” too. I just discovered this forum, and I think it’s great. I only sampled the comments above, but what I’ve read is a big help, both pro and con. I’m retired, and I only work a couple of days per week. I’m not looking to earn a living, just occupy my time – at a net gain.
    I started in January 2007, and signed up with the company that offers the free Bronze membership. One of their scheduling companies contacted me directly (that’s perfectly proper) because they needed shoppers immediately for tax-preparation offices. I did ten locations for them at about 1/2 hour apiece , got 9s & 10s for my reports, and just received my first $200 check. Now the scheduling company sends me jobs all the time, averaging about $15-$20 per 1/2 hour of work. The scheduling company uses the “sassieshop.com” system, so I just searched the web, which shows a number of sites. Most of them are different scheduling companies that you can sign up with free of charge. Then you sent a sassieshop.com
    list, which I’ve been using. These sites are good because the system provides details of the shop up front. Those that don’t, I don’t sign up for.
    For February, I have another $160 earned for 5 different shops.
    For March I have 7 shops scheduled, averaging about $15 for 1/2 – 3/4 hour of work.
    SHOPPERS: BE VERY, VERY CAREFUL ABOUT SIGNING UP FOR SURVEY-AT-HOME COMPANIES. I’m still receiving a ton of “spam” as the result of naively signing up with some of these vultures, and that’s about all I’m receiving. I only spent a few dollars for “shipping & handling” (what does that mean anyway?) on “offers” connected with these surveys, but those are legitimate deductible business costs.
    To date, I haven’t paid one red cent for signing up with anyone. I’m getting small jobs, which is fine, but I’m building a repuation with scheduling companies.
    I have a question: Is there a rating forum where mystery shoppers can rate the mystery shopping companies and their schedulers – for the benefit of other mystery shoppers? A forum like this one would seem to be the best way.
    Anyway, I hope this helps someone out there.

  18. Marcia says:

    Hi Jacob,
    I have been mystery shopping since 2005. I started with Shadow Shoppers and felt the $60 or whatever it was, was worth the start up.From there I signed up with a lot of companies. I think I’m signed up with close to 100. There are certain ones I hear from all the time. There are a few I check on occasionally. Making money is a joke. I do this because I get an occasional free meal at a restaurant I might not eat at. I’ve done various banking, bedding, brakes, shoes, and a whole lot more. Someone mentioned not getting paid for a shop because of the wrong drink ordered. Well, I did a shop for a Mexican restaurant, should have been a total of about $45.00. Well, the bartender (part of this shop) did not give me a receipt and I didn’t ask for one. Nothing was said in the instructions or form about a bar receipt. Needless to say, I did not get paid. I had a friend with me and it was close to her birthday so I chalked it up to a great birthday present for her. I did not tell her I did not get paid.
    I do this because it gets me out of the house (I’m a senior citizen) and I feel I am doing a service by improving food taste, and customer service in many different areas. I am more choosy now since I have done a lot of the jobs offered to me at least once. I keep within 30 miles roundtrip which is 2 gallons of gas on my pick-up. Some of the shops do not pay any fee and the form takes a long time to do a good job. If the restaurant is worth it, I do it anyway.
    I have a question for you- How do I contact car companies in my area that give/lend free cars for advertising OR pay me to put a sign on my car?
    Thanks in advance for the info.
    Marcia

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